Privacy Policy

Last updated: March 17, 2026

1. Information We Collect

We collect minimal information necessary to provide the Service:

• Account information: email address and name (for account creation and communication)
• Encrypted location data: GPS coordinates encrypted on-device using AES-256-GCM before transmission. We cannot decrypt this data.
• Device information: device type and OS version (for compatibility and troubleshooting)
• Payment information: processed securely by our payment provider (Stripe). We do not store your card details.

2. How We Use Your Information

We use your information solely to provide, maintain, and improve the Service. We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.

3. End-to-End Encryption

All location data, voice messages, and geofence configurations are encrypted on your device before transmission. Encryption keys are generated on-device and shared only between your family members' devices during the pairing process. Our servers store only encrypted ciphertext.

4. Data Retention

We retain encrypted location data for 30 days. Account information is retained while your account is active. Upon account deletion, all data is permanently removed within 30 days.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can export your data or delete your account through the app settings. For GDPR requests, contact hello@guardsafely.com.

6. Children's Privacy

Child accounts are created and managed by parents/guardians. We do not knowingly collect personal information from children under 13 without parental consent.

7. Security

We employ industry-standard security measures including TLS 1.3 for data in transit, encrypted storage, and regular security audits. Our zero-knowledge architecture ensures your data remains private.